FAQs

We accept a variety of payment methods including credit and debit cards, PayPal, Apple Pay, and Google Pay. For a complete list of accepted payment methods, please refer to our Payment Options section.

We offer a 30-day return policy on all items. Products must be returned in their original condition and packaging. Some exclusions may apply. Please visit our Returns & Refunds page for more details.

You can change or cancel your order within 24 hours of placing it, as long as it has not yet been dispatched. Please contact our customer service team immediately if you need to make a change.

Yes! We prioritize your pet's safety by using high-quality, non-toxic, and durable materials. All of our products are thoroughly tested to ensure they meet strict safety standards.

Yes, all our products come with a manufacturer's warranty. The duration and terms of the warranty vary by product and manufacturer. Additional extended warranty options may be available for purchase.

Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times vary depending on the destination. Please visit our Shipping Information page for detailed information about international shipping options and costs.

Once your order is shipped, we will send you an email with a tracking number. You can use this number to track your order directly on our website under the "Track My Order" section or through the carrier’s website.